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  • Monitor Your Employees Company-wide
  • See Which Employees Are Wasting Time
  • Get Network User Activities From Any Location
  • View Multiple Live Screens
  • Filter Websites and Applications


Net Orbit

 Network Monitoring Software FAQs


Contains answers to commonly asked questions regarding ordering and usage.
 

Common Ordering Questions

 

How do I order Net Orbit Supervision Software online?
Purchasing online allows you to instantly download after the process is complete. To do so, go to the secure order page. Follow the screens and enter the requested information. We accept VISA, Mastercard, Discover and American Express credit cards and Paypal for online purchases. After your order completes you will immediately receive an email containing a link to download your software and instructions for installation/usage.

 

How secure is the order process?
All order pages use the latest secured technology certified by Thawte and ScanAlert to ensure 100% secure and confidential buying. The order pages are tested daily and certified HACKER SAFE by ScanAlert. A logo will appear on each order page to ensure that it is secured. Click the logo to verify the security.

 

Can I pay via Purchase Order?
Yes, you can pay via Net 30 day terms by going to the order page and selecting "Purchase Order" as Method of Payment. The next screen will show you the information you need to fax to us in order to start the Purchase Order. Although you receive the software after this process, the purchase order is a commitment to pay via your accounts payable department within 30 days..

 

Do you take orders by phone or mail?
We can take orders on our website or by mail. We do not take orders by phone. You should visit our Purchase page to order Net Orbit online. You can also visit our Purchase by Mail page to order any of our products by mail.

 

What is your privacy policy?
It is company policy that our customer databases remain confidential and private. We have not, will not, and won't ever sell names to "spammers" or other parties who would like to use our databases to advertise or solicit their products or services. Our products do not collect any information from your system other than the information required for the products' successful operation. We also will not contact you in any way unless you request assistance.

 

Do you provide technical support?
Yes. After your purchase you will receive a premium software product with step-by-step instructions and online technical support for life. In the extremely rare case of a problem, our support team will give you step-by-step instructions to correct your issue. 100% Guaranteed.

 
 

Do you provide software updates?
Yes. Net Orbit is a cloud-based software service that gives you access to the latest update through your online control panel. We'll post an announcement in the control panel when we have a new update.

 
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Common Technical Support Questions

Which versions of Windows is Net Orbit compatible with?
The program is compatible with any 433mhz or greater PC running Windows Vista, 7, 8, 8.1 or 10.
 
 
Which versions of Mac is Net Orbit compatible with?
The program is compatible with any Mac running Mac OS X v10.6 to OS X v10.11.
 
 
Which versions of Android is Net Orbit compatible with?
The Net Orbit app is compatible with smartphones and tablets running Android 2.3 and above.
Compatible mobile devices.
 
 
  Does Net Orbit work on my network type?
Net Orbit relies on each individual computer’s connection to the Internet so LAN can be used but is not required.
 
 
  Does Net Orbit need to be installed onto every computer in my network?
It is not required to install the software on all computers in your network. The Client Application is installed to each computer you want to monitor. The other non-monitored computers in your network do not interact with Net Orbit in any way.
 
 
  Are my other software programs compatible with this software?
No matter which firewall software you use, it will not be a problem with Net Orbit. If it blocks the connection we can guide you through creating an exclusion in your firewall which will allow it to go through.
 
 
 

Will users know they are being monitored by the program?
Yes. There is a password-protected icon that appears for the client application that is installed onto the monitored computer.

 

What user sees:

 

 
 
  Does the software show in Add/Remove Programs list?
No, the client application does not show in the Add/Remove Programs list. It must be uninstalled manually by the admin using the instructions in the order email.
 
 
  How does the installation process work?

First, sign up for an account and login to your Online Control Panel to download the application. Then install this application onto each computer that you have proper consent to monitor.

 
 
 
 
 
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Requirements

Requirements For the Computer Being Monitored:

Windows Vista/7/8/8.1

512 MB (Recommended, 1 GB RAM).

Free disk space - 50 MB (for installation).

Supports 32-bit & 64-bit PC.

 

Mac OS X v10.6 to OS X v10.10.3

RAM – 512 MB (Recommended, 1 GB RAM).

Free disk space - 50 MB (for installation).

Supports 64-bit Apple Mac OS X.

 

Android 2.3 and above

 

Requirements For The Online Control Panel:
Any computer, tablet or smartphone that is connected to the Internet can be used to login.



Have a Question? Call us Toll-Free at 1-888-475-5345 or Click to Contact Online Support.
Compatible with Windows 7, Vista, XP and 2000